Checklist in case of a bereavement

At first, a certified doctor will confirm death in writing.
Thereafter you should contact us inmediately:
Tel: 0800 66 49 323.
In a personal conversation we will inform you about the following procedure.

The following documents are needed:

• ID or Passport of the deceased
• Cerfificate of Birth
• Certificate of Marriage or Family Register
• if widowed, a Certificate of Death is needed
• if divorced, a Certificate of Divorce and a Family Register are needed
• Chip card of Health Insurance
• Death Benefit Insurance or Life Insurance Policy
• Grave Certificate, if existing

We are delighted to assist you in obtaining missing documents.

Other things that have to be in mind:

• contact the lessor if the hiring contract of a flat is to be canceled
• inform the water and electricity supplier, GEZ, the telephone provider, as well as the insurance company
• Health Insurance and Pension Insurance need to be informed
• contact the employer of the deceased
• filing an application for a heir's certificate at the local court
• quitting memberships in clubs and trade unions